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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Financial Ombudsman Service |
| Main Category: | Services |
| Procurement Method: | Award procedure without prior publication of a call for competition |
| Method Rationale: | The contract was awarded as a call-off under the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software. The award was made in accordance with the call-off procedure provided under the framework. |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 25 September 2026 |
| Application Deadline: |
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Awarded to
| Award status: | Active |
Licencing support and maintenance for Hornbill service management software.
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£225.7m
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| Procurement ID (OCID): | ocds-h6vhtk-077aab |
| Notice Reference: | 091037-2026 |