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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Ofgem |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £510,000 |
| Release Date: | 23 September 2026 |
| Application Deadline: | 1 January 2026 |
| Contract Start Date: | 19 August 2026 |
| Contract End Date: | 19 August 2029 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-e4eed6b9-d1fc-4efb-9e07-3c184624a453 |
| Notice Reference: | c6b3fab6-002d-4c45-9a36-30b745610455-915225 |
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £510,000 |
| Award decision date: | 13 August 2026 |
| Award status: | Active |
Ofgem's statutory role is to protect the interests of current and future energy consumers and to promote consistently high standards of service across the retail energy market. To support this, Ofgem requires a range of qualitative research methods across its work to provide insight into consumer experiences, perceptions and behaviours. These insights are essential in helping Ofgem develop effective policies, communications and services. Ofgem therefore expects to work closely with an independent research agency that understands its vision and objectives and can demonstrate strong expertise in delivering qualitative research services. The agency must also have a sound understanding of the energy sector and Ofgem's role within it.
Pipeline status
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Application Deadline
1 January 2026
Closed
Estimated Value
£510,000
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