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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | Senedd Cymru / Welsh Parliament |
| Main Category: | Services |
| Procurement Method: | Below threshold - open competition |
| Tender Status: |
| Open |
| Estimated Value (ex. VAT): | £93,333.34 |
| Estimated Value (inc. VAT): | £112,000 |
| Release Date: | 15 September 2026 |
| Application Deadline: | 12 October 2026 |
| Enquiry Deadline: | 5 October 2026 |
| Contract Start Date: | 1 February 2027 (Estimated) |
| Contract End Date: | 31 January 2031 (Estimated) |
| Contract Duration: | 4.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-06ceb6 |
| Notice Reference: | 087296-2026 |
All 2 notices for this procurement, oldest first.
Media Monitoring, Social Media Monitoring, Press Management & Social Media Listening Software
Media Monitoring Software
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This notice is to advise bidders this opportunity is live on e-Tender Wales until 10:0 on 12/10/2026. The Senedd requires software solutions to support media monitoring, press office management, social media management and social media listening activities. These services play an important role in helping the Senedd understand the reach, impact and effectiveness of its communications activity, monitor public and media discussion, and support engagement with people across Wales. The procurement has been structured into four separate lots to enable suppliers to bid for individual, multiple, or all lots with one or multiple systems.
The software is required to monitor keywords on local, national and UK-wide media. This will include print, digital and broadcast media. The system must be able to monitor Welsh language media, and be able to collate coverage.
The Senedd's News Team requires a press office management system to support media relations, enquiry handling, contact management and media distribution activities. The system should help improve efficiency, strengthen relationships with journalists and ensure organisational knowledge is retained and shared across the team.
The software should enable the Senedd to efficiently plan, publish, manage, monitor and evaluate content across its official social media channels. It should support day-to-day communications activity, audience engagement, campaign delivery and performance reporting.
The software should provide comprehensive monitoring, analysis and reporting of online conversations relevant to the Senedd, supporting proactive reputation management, audience insight, campaign evaluation and early identification of emerging issues. The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
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Application Deadline
12 October 2026
27 days left
Estimated Value
£93,333.34
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