Home ContractsConsumer Experience of Broadband Switching

Consumer Experience of Broadband Switching

WAC ID:651438

Public SectorAward noticeClosedSME-friendlyVCSE-friendly

Source:	Contracts Finder
Notice Type:	Award notice
Buyer:	OFCOM
Main Category:	Services
Procurement Method:	Other - Mini Competition via Ofcom Market Research Framework Agreement
Tender Status:	Closed
Estimated Value (ex. VAT):	£55,432.8
Release Date:	14 September 2026
Application Deadline:	17 August 2026
Contract Start Date:	8 September 2026

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Award outcome

Awarded to

Critical Research Ltd.GB-CFS-289855

Award value:	£55,432.8
Award decision date:	2 September 2026
Award status:	Active

Contracting Authority

Organisation

OFCOM

Riverside House, 2a Southwark Bridge Road, London, SE1 9HA

Submission Details

Description

To conduct quantitative consumer research to explore experiences of switching or renewing fixed broadband services as standalone or part of a bundled package.

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Application Deadline

17 August 2026

Closed

Estimated Value

£55,432.8

WAC Reference

WAC-651438

Updated daily

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