SECURITY SERVICES ON BEHALF OF HINCKLEY AND BOSWORTH BOROUGH COUNCIL

Award Criteria

Quality - 60% Price - 40%

Description

This contract is for the provision of manned security guarding services at the Hinckley Hub and, on an ad-hoc basis, other sites within the borough. Services include: • Security and Concierge Duties: Maintain a safe and secure environment while delivering a professional, customer-focused approach to security for all partners within the Hinckley Hub. • Customer Care and Meet & Greet: Assist with welcoming and directing visitors, supporting varied visitor needs to ensure a positive experience for all partners and their customers. • Ad-hoc Cover: Provide additional security for evening meetings and events as required. Three guards are required to provide the above services during core business hours: • Monday to Thursday: 8:30 - 17:00 • Friday: 8:30 - 16:30 Please note, at the time of tender a variation to one of the guard's working hours has been adjusted to start at 08:00. This is part of a trial period to cover reception for NHS patients. If successful this will either be implemented permanently, or the hours may be extended by 30 minutes for one guard's position.

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