Framework to Provide Supply Agency Staff Services

Organisation

HEART ACADEMIES TRUST

Bedford Academy, Bedford, MK42 9TR

The appointed Supplier will be responsible for delivering recruitment services for the provision of supply teachers, education support staff, and other temporary and permanent staffing requirements. This will include: • Temporary assignments via employment agencies • Fixed-term employment via employment agencies • Permanent employment via employment agencies The Supplier must remain informed of developments within the recruitment sector, including changes in policy, legislation, and best practice. Ongoing compliance with relevant regulations-such as the Agency Workers Regulations (AWR), IR35, and National Minimum Wage-is essential. Additionally, the Supplier is required to hold and maintain certification from a recognised Accreditation Body and ensure that any regulatory or market changes are promptly communicated to the Contracting Authority. Where necessary, appropriate adjustments must be made to internal processes and procedures to reflect such changes.

Contract period: — → 31 January 2030

Managed service requirements of supply teachers, education support staff and other temporary, fixed term or permanent staffing services. The Contracting Authority is seeking a Managed Service Provider (MSP) to deliver comprehensive recruitment services that meet its workforce requirements. This includes the sourcing, engagement, and administration of supply teachers, education support staff, and other temporary, fixed term or permanent personnel through standardised processes and the effective use of technology. The appointed Master Vendor will be solely responsible for delivering recruitment services and managing the entire supply chain. This includes: • Temporary assignments via employment agencies • Fixed-term employment via employment agencies • Permanent employment via employment agencies The Supplier may fulfil staffing requirements directly from its own resource pool and may also manage additional supply through an approved and accredited supply chain. Where appropriate, the Supplier may establish and manage a talent pool on behalf of the Contracting Authority. Workers sourced via this pool may be employed either by the Employment Business or directly by the Contracting Authority. The Contracting Authority will contract with the Master Vendor, who will retain full responsibility for the performance and compliance of its supply chain. The Supplier must hold and maintain certification from a recognised Accreditation Body and ensure full compliance with all applicable legislation and regulatory requirements, including but not limited to the Agency Workers Regulations (AWR), IR35, and National Minimum Wage. The Supplier is expected to remain up to date with changes in recruitment practices, market conditions, and relevant policies and legislation. Any such changes must be communicated promptly to the Contracting Authority, with necessary adjustments made to operational processes and procedures.

Contract period: — → 31 January 2030

The Contracting Authority is seeking a Neutral Vendor to deliver managed recruitment services for supply teachers, education support staff, and other temporary staffing needs. The appointed Supplier will take full responsibility for meeting the Contracting Authority's workforce requirements. As a Neutral Vendor, the Supplier will not directly supply workers from its own organisation and may only source up to 20% of workers through affiliated businesses. All other staffing requirements must be fulfilled via an approved and accredited supply chain. The Supplier will manage the provision of staff for: • Temporary assignments via employment businesses • Fixed-term employment via employment agencies • Permanent employment via employment agencies The Supplier may establish and manage a talent pool on behalf of the Contracting Authority. Workers sourced through this pool may be employed either by the Employment Business or directly by the Contracting Authority. The Contracting Authority will enter into a contract with the Neutral Vendor, who will be fully responsible for the performance and compliance of its supply chain. All supply agencies within the Suppliers supply chain must hold certification from an approved Accreditation Body. The Supplier managing the supply chain is responsible for ensuring that all participating Suppliers are appropriately accredited and ensure full compliance with all relevant legislation and regulatory requirements, including but not limited to the Agency Workers Regulations (AWR), IR35, and National Minimum Wage. The Supplier is expected to remain informed of changes in recruitment practices, market conditions, and applicable policies and legislation. Any such changes must be communicated promptly to the Contracting Authority, with necessary updates made to operational processes and procedures.

Contract period: — → 31 January 2030

33

total contracts

£7714.9m

total value

£367,374,014

average contract size