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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Rail Delivery Group |
| Main Category: | — |
| Procurement Method: | Direct award |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 27 August 2026 |
| Application Deadline: | — |
| Contract Start Date: | 8 September 2026 |
| Contract End Date: |
All 2 notices for this procurement, oldest first.
TISL Eckoh 2 year renewal - TrainTracker / Stations Connect
TISL Eckoh 2 year renewal - TrainTracker / Stations Connect
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Awarded to
| Award value: | £750,708 |
| Award decision date: | 5 August 2026 |
| Award status: | Active |
Following consideration of alternative procurement approaches, a direct award is considered the most appropriate and proportionate option. The TrainTracker and Stations Connect services are established operational services that support regulated customer contact centre performance and critical industry communications. A change of supplier would require redevelopment and migration of both services, including replacement of existing integrations, service testing and operational transition activities. Such changes would create disproportionate technical and operational difficulties and introduce avoidable service continuity risks.
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Book a free consultation →| 8 September 2028 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-h6vhtk-06ed80 |
| Notice Reference: | 081723-2026 |