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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Suffolk County Council |
| Main Category: | — |
| Procurement Method: | Direct award |
| Method Rationale: | Suffolk County Council operates a highly complex and business‑critical Microsoft estate that underpins the delivery of essential public services across the county. The scale, integration and sensitivity of this environment require deep, specialist expertise to ensure stability, security and continuity. Microsoft, as the platform provider, operator and strategic technology partner, is uniquely positioned to deliver these incident support, forward planning and strategic support services cohesively under a single contract, ensuring architectural integrity, clear accountability and a consistent approach across the entire estate. During the lifetime of this contract, Suffolk County Council will enter a period of Local Government Reorganisation and Devolution. This represents the most significant and transformative phase of change the councils of Suffolk have faced in recent history, introducing unprecedented technical, organisational and operational complexity. The risks associated with this scale of transformation-spanning service continuity, data governance, security, collaboration, and user experience-are substantial. |
| Tender Status: | Closed |
All 3 notices for this procurement, oldest first.
Microsoft Unified Support
Microsoft Unified Support
Microsoft Unified Support
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Awarded to
| Award status: | Active |
Provision of a professionally run break/fix and proactive support service for Suffolk County Councils Microsoft Estate.
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| Release Date: | 20 August 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-06947c |
| Notice Reference: | 079337-2026 |