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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | Phoenix Community Housing |
| Main Category: | Services |
| Procurement Method: | Below threshold - open competition |
| Tender Status: | Open |
| Estimated Value (ex. VAT): | £38,000 |
| Estimated Value (inc. VAT): | £48,000 |
| Release Date: | 20 August 2026 |
| Application Deadline: | 8 October 2026 |
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Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.
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Application Deadline
8 October 2026
4 days left
Estimated Value
£38,000
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| 1 October 2026 |
| Contract Start Date: | 11 January 2027 (Estimated) |
| Contract End Date: | 11 January 2030 (Estimated) |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-06e858 |
| Notice Reference: | 079342-2026 |
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