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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | H M REVENUE & CUSTOMS |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
15 July 2026
Closed
Estimated Value
£1,417,804
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| Release Date: | 19 August 2026 |
| Application Deadline: | 15 July 2026 |
| Contract Start Date: | 13 August 2026 |
| Contract End Date: | 30 November 2027 |
| Contract Duration: | 1.3 years |
| Procurement ID (OCID): | ocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7 |
| Notice Reference: | 2781660c-f048-419e-97c7-09e81ff45117-911234 |
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £1,417,804 |
| Award decision date: | 12 August 2026 |
| Award status: | Active |
HM Revenue & Customs (HMRC) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support.
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