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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Middlesbrough Council |
| Main Category: | — |
| Procurement Method: | Below threshold - unknown |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 14 August 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-06e4de |
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Awarded to
| Award status: | Active |
LMS Helpdesk Support per annum 8x5x4 Response Start Date: 1st August 2026 End Date: 31st July 2027 Telephone & Email Support: 8x5 Response SLA: Priority 1 - 15 minutes (in hours 8x5) Priority 2&3 - 4 hours (in hours 8x5) Hardware Replacement: As per 'Critical Hardware Support' Onsite Engineer: Next Business Day (hardware replacement only)
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| 077782-2026 |