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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | FCA |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £45,000 |
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
1 April 2026
Closed
Estimated Value
£45,000
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Book a free consultation →| Release Date: | 13 August 2026 |
| Application Deadline: | 1 April 2026 |
| Contract Start Date: | 5 April 2026 |
| Contract End Date: | 30 June 2026 |
| Contract Duration: | 3 months |
| Procurement ID (OCID): | ocds-b5fd17-16c39e47-cc3e-4a62-9d82-a319d1aefeb6 |
| Notice Reference: | 25b96bf9-b8a8-4772-8d0c-1e9d764cb3f8-910489 |
All 2 notices for this procurement, oldest first.
Partner Resource - Incident Handler
Partner Resource - Incident Handler
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £80,000 |
| Award decision date: | 1 April 2026 |
| Award status: | Active |
•You will be responsible for organizing and managing incident calls, ensuring clear communication across technical and business teams, and maintaining accurate incident documentation and reporting. The role also involves developing and refining incident management processes, standards, and playbooks to strengthen the organization's overall response capability. • Manage the end-to-end incident lifecycle in alignment with NIST best practices. • Coordinate incident bridge calls, ensuring timely communication and collaboration. • Deliver incident reports and updates to multiple stakeholder groups, including leadership. • Develop and maintain incident management processes, documentation, and standards. • Utilize ServiceNow (preferred) or similar ticketing platforms for tracking and reporting. • Support continuous improvement initiatives and post-incident reviews.
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