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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Tower Hamlets |
| Main Category: | — |
| Procurement Method: | Direct award |
| Method Rationale: | The original extreme urgency caused by the dissolution of NRS still exists and there would not be enough time to complete a tender of this complexity in the foreseeable future. Therefore, section 13 of Schedule 5 to the Procurement Act 2023 applies to the direct award to Enabled Living Healthcare This direct award is justified under Schedule 5, Section 13 of the Procurement Act 2023 (Extreme and Unavoidable Urgency). Following the insolvency of NRS Healthcare on 1 August 2025, there is an urgent requirement to maintain continuity of a critical statutory community equipment service supporting vulnerable adults and children, independent living, hospital discharge and prevention of hospital admissions. There is insufficient time to undertake a competitive procurement without risking interruption to essential health and social care services. |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
All 3 notices for this procurement, oldest first.
HAC6143 Community Equipment Purchases
HAC6143 Community Equipment Purchases
HAC6143 Community Equipment Purchases
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Awarded to
| Award value: | £6,321,896 |
| Award status: | Pending |
The London Borough of Tower Hamlets requires an Integrated Community Equipment Service (ICES) to provide adults and children living at home with a range of community equipment that supports independence, prevents hospital admissions and facilitates timely hospital discharge. The service includes the provision, delivery, installation, maintenance, servicing, collection, refurbishment and recycling of community equipment, together with supporting stock management and brokerage services. Equipment ranges from low-cost daily living aids through to specialist beds, hoists and pressure care equipment. The service supports the Council and NHS partners in meeting statutory duties under health and social care legislation. Key outcomes include: Supporting residents to remain living independently at home. Reducing unplanned hospital admissions. Facilitating hospital discharge and reducing length of stay. Reducing reliance on residential care and paid care services. Promoting safety, independence, quality of life and end of life care. Call-off via the London Borough of Croydon Community Equipment Services Framework, a single supplier framework established through an open procurement procedure under the Public Contracts Regulations 2015. The framework permits direct award without reopening competition
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| Release Date: | 12 August 2026 |
| Application Deadline: | — |
| Contract Start Date: | 21 August 2026 |
| Contract End Date: | 21 August 2028 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-h6vhtk-06e238 |
| Notice Reference: | 076598-2026 |