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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | North Hertfordshire District Council |
| Main Category: | Goods |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Open |
| Estimated Value (ex. VAT): | £2,000,000 |
| Estimated Value (inc. VAT): | £2,400,000 |
| Release Date: | 10 August 2026 |
| Application Deadline: | — |
| Enquiry Deadline: | 28 August 2026 |
| Contract Start Date: | 15 March 2027 (Estimated) |
| Contract End Date: | 14 March 2032 (Estimated) |
| Contract Duration: | 5.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-06e062 |
| Notice Reference: | 075832-2026 |
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This is the pre-qualification stage of a two stage process, for the procurement of a replacement Alarm Receiving Centre (ARC) platform supporting the Herts Careline service. North Hertfordshire District Council (NHDC) has previously undertaken Preliminary Market Engagement to inform this procurement. The ARC forms a critical component of the Council’s telecare infrastructure, providing 24/7 monitoring and response capability for vulnerable residents and partner organisations. The current platform is approaching technical and contractual end of life and requires replacement with a modern, secure and resilient solution capable of supporting both legacy analogue alarm traffic and the transition to digital telecare technologies. NHDC uses an E-Tendering system (In-Tend) for all procurement activities. Suppliers must submit their responses via the Supply Hertfordshire Portal at: Supply Hertfordshire Electronic Tendering Site - Home - You must be registered on the portal to submit a response. - If already registered, use your existing username and password. - A password reminder link is available on the homepage if required. For technical difficulties, please contact the In-Tend Helpdesk at 0845 557 8079 or [email protected]
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