Home ContractsContact Centre Software/Contact Centre as a Soluti…

Contact Centre Software/Contact Centre as a Solution

WAC ID:635014

Private SectorPlanning updatePre-tender2023/54

Source:	Find a Tender Service (FTS)
Notice Type:	Planning update
Buyer:	The Riverside Group Limited
Main Category:	Goods
Procurement Method:	—
Tender Status:	Pre-tender
Estimated Value (ex. VAT):

Changes to this notice

1 amendment

Changes to the dates of the anticipated project start date, contract start date and contract expiry dates due to delay in the commencement of this project.

Contracting Authority

Organisation

The Riverside Group Limited

2 Estuary Boulevard, Speke, Liverpool, L24 8RF

Description

The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities. A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.

CPV Classifications4 codes — click to expand

48510000Software package and information systems

72212333IT services: consulting, software development, Internet and support

72261000IT services: consulting, software development, Internet and support

72263000IT services: consulting, software development, Internet and support

Pipeline status

Not added

Add to pipeline

Imports the contract into your BidWriter pipeline · Qualify before you commit to bid

Assign to team member

Delegate this bid in BidWriter

Run Bid / No Bid analysis

Score this opportunity in BidWriter

WAC Reference

WAC-635014

Updated daily

View in BidWriter

Need help writing this bid?

Our specialists write winning tender responses. Free consultation, no obligation.

Book a free consultation →