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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Sheffield City Council |
| Main Category: | Services |
| Procurement Method: | Direct award |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £3,087,966 |
| Release Date: | 4 August 2026 |
| Application Deadline: | 30 July 2026 |
| Contract Start Date: | 31 July 2026 |
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Awarded to
| Award value: | £3,087,966 |
| Award decision date: | 3 August 2026 |
| Award status: | Active |
Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integrate with third party systems via Rest APIs.
Published contracts in the last 12 months
372
total contracts
£667.0m
total value
£3,970,171
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Pipeline status
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Application Deadline
30 July 2026
Closed
Estimated Value
£3,087,966
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Book a free consultation →| Contract End Date: |
| 31 July 2029 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-cc747724-5e03-46d2-9504-3dde76301d4c |
| Notice Reference: | edb62ddd-7b15-4e56-82be-54c5dcea2418-909356 |