Loading page content…
Loading page content…
Loading contract search results…
Loading contract details…
| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Rail Delivery Group |
| Main Category: | — |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 3 August 2026 |
| Application Deadline: | — |
| Contract Start Date: | 4 October 2026 |
| Contract End Date: |
All 3 notices for this procurement, oldest first.
The Decision-Making Service Support For Disabled Persons Railcard
The Decision-Making Service Support For Disabled Persons Railcard
The Decision-Making Service Support For Disabled Persons Railcard
🤝 Need a consortium or subcontracting partner?
SMEs & Primes team up to win opportunities like this. Find partners on the board.
Awarded to
| Award decision date: | 2 August 2026 |
| Award status: | Active |
We are seeking to appoint a Service Partner to manage an independent Decision-Making Service (DMS) function within the service that will provide decisions on a Disabled Persons Railcard applicant’s eligibility to purchase a DPRC according to eligibility criteria and rules. The service will focus exclusively on the review, validation, and outcome of DPRC applications, operating within the Rail Delivery Group’s (RDG) CRM infrastructure. This procurement does not include the provision of a customer contact handling service (e.g. inbound calls, webchat, or general enquiries). Instead, it is centred on the processing and assessment of applications and supporting evidence to determine customer eligibility.
Published contracts in the last 12 months
20
total contracts
£19.6m
total value
£4,900,000
average contract size
Typical categories
Railway Station Landlord Consent and Station Site surveys for Welcome Point installations
Rail Delivery Group · WAC-631876
The Decision-Making Service Support For Disabled Persons Railcard
Rail Delivery Group · WAC-610669
Railway Station Landlord Consent and Station Site surveys for Welcome Point installations
Rail Delivery Group · WAC-599162
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Need help writing this bid?
Our specialists write winning tender responses. Free consultation, no obligation.
Book a free consultation →| 4 October 2029 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-06b47c |
| Notice Reference: | 073402-2026 |