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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | INCOMMUNITIES LIMITED |
| Main Category: | Goods |
| Procurement Method: | Award procedure without prior publication of a call for competition |
| Method Rationale: | procured via pcr15 framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 31 July 2026 |
| Application Deadline: | — |
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Awarded to
| Award status: | Active |
Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
Published contracts in the last 12 months
11
total contracts
£338k
total value
£169,205
average contract size
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Book a free consultation →| Procurement ID (OCID): | ocds-h6vhtk-06d861 |
| Notice Reference: | 072522-2026 |