DCWW1860 - Reseller IT and Software Framework

Organisation

Dwr Cymru Cyfyngedig

Linea, Fortran Road,, Cardiff, CF3 0LT

Core scope -Desktop hardware, including personal computing and client access products. -Desktops, laptops, ultra-books, notebooks and netbooks. -Tablets, mobile phones, mobile internet devices, ATEX mobile phones and tablets. -Rugged laptops and personal computing devices for field operatives. -Thin client terminals and other end-user devices. -Peripheral equipment, including printers, monitors, projectors, docking stations, keyboards, mice and headsets. -Scanners, multi-functional printers, spares, accessories and consumables. -Infrastructure hardware equipment, including servers, storage and backup devices. -Networking products, routers, switches, wireless equipment, firewalls and security devices. -Cables, IP telephony and associated infrastructure equipment. -Associated bundled software, firmware, device management tools, networking software and related licences required to operate, support or manage the hardware. Associated services -Product selection and availability support. -Configuration, imaging, asset tagging and device enrolment. -Installation, deployment, integration and maintenance. -Technical support, warranty management, break-fix, repair and replacement services. -Delivery services, logistics and stockholding. -Warehousing, call-off stock and consignment stock. -Direct-to-user delivery, delivery management and packaging management. -Reverse logistics, including returns, faulty goods, recycling and disposal. -Refresh planning, asset management and utilisation reporting. -Secure disposal, data wiping, refurbishment, reuse, recycling and IT asset recovery. -eCatalogues, eMarketplace, punch-out catalogues, portals or other self-service ordering solutions. Future, optional or value-added scope -Audio Visual equipment. -Digital Meeting Room Technology. -Managed Device Lifecycle Services. -Leasing or other consumption-based or service-based models. -Product roadmaps, lifecycle management and end-of-life management. -Delivery tracking and improved delivery visibility. -Other future hardware delivery models.

Core scope -Commercial off-the-shelf software. -Open-source software. -Software licences, subscriptions, renewals and associated software. -Software support and maintenance. -Productivity software. -Security software. -IT management software. -Networking software. -Database, analytics, business intelligence and other enterprise software. -Software delivered through on-premise, cloud, Software as a Service, Infrastructure as a Service, Platform as a Service or other subscription and consumption-based models. -End-of-life or end-of-support advice. -Renewal options and commercial optimisation. Associated services -Implementation services. -Software roadmaps. -Configuration, integration and deployment services. -Technical support. -Licence optimisation and renewal management. -Compliance advice and audit support. -Use-rights verification. -Guidance on licensing models. -Account management and reporting. -Training and customer documentation. -Service levels, KPIs and security support associated with the supply and management of software and related services. -Software portals, eCatalogues, eMarketplace or equivalent ordering solutions. Future, optional or value-added scope -Vendor-specific support. -Advice on licensing options. -Software Asset Management, including licence inventory, entitlement management, usage monitoring and reporting -Terms and conditions support. -Early life support.

Core scope -Hardware and associated services described under Lot 1, where relevant to the combined requirement. -Software and associated services described under Lot 2, where relevant to the combined requirement. -Combined hardware and software requirements. -Networking supply, including hardware and software support. -Digital Meeting Room Technology, where both hardware and software elements are required. Associated services -Associated services described under Lot 1 and Lot 2, where relevant to the combined requirement. -Product sourcing and quotation support for combined hardware and software requirements. -Configuration, licensing, installation and deployment where required as part of an integrated solution. -Coordination across relevant vendors, publishers, manufacturers and distributors. -Service management and reporting for the combined requirement. Future, optional or value-added scope -Desktop as a Service. -Managed Device Lifecycle Services. -Bundled hardware, software and support models. -Integrated commercial and value-for-money advice. -Future roadmap considerations.

Document pack· 1 file

15

total contracts

£1367.2m

total value

£124,289,091

average contract size

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Application Deadline

24 August 2026

Closed

Estimated Value

£40,000,000

WAC Reference

WAC-631077

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