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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Clarion Housing Group |
| Main Category: | — |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 17 July 2026 |
| Application Deadline: | — |
| Contract Start Date: | 28 October 2026 |
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Awarded to
| Award value: | £3,269,832 |
| Award decision date: | 15 July 2026 |
| Award status: | Pending |
The key objectives of this contract is to provide:- a) A call monitoring/handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd. b) An ARC platform enabling the supplier’s Operators to communicate with our residents via our analogue and digital TEC equipment. c) An appropriate response to calls emanating from communal systems (e.g. fire alarm systems, door entry systems and lifts). d) An out of hours repairs handling service. The Contract will be for a term of 8 years (the Term). The contract will have break clauses included
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Book a free consultation →| Contract End Date: |
| 27 October 2034 |
| Contract Duration: | 8.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-059cf8 |
| Notice Reference: | 067622-2026 |