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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | CalMac Ferries Limited |
| Main Category: | Services |
| Procurement Method: | Restricted procedure |
| Submission Methods: | Electronic submission |
| Tender Status: | Open |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 13 July 2026 |
| Application Deadline: | 13 August 2026 |
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| Maximum operators: | 1 |
CFL are looking to partner with a Supplier who will not only provide the technology to apply best practice Customer Experience measurement but will also support the full customer research framework and leverage advances in AI to ensure we obtain rich and actionable summaries of our customer feedback.
Document pack· 1 file
Published contracts in the last 12 months
23
total contracts
£31.8m
total value
£2,891,859
average contract size
Typical categories
Examination, Testing & Certification of Ships Gangways and Associated Lifting Accessories
CalMac Ferries Limited · WAC-651112
Framework Agreement for Gourock and Dunoon Replacement Bus Services
CalMac Ferries Limited · WAC-633122
Coating Condition Surveys
CalMac Ferries Limited · WAC-633242
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
13 August 2026
Closed
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Book a free consultation →| Procurement ID (OCID): |
| ocds-h6vhtk-06c9a8 |
| Notice Reference: | 065674-2026 |