The Provision of a Hate Crime, Antisocial Behaviour and Mediation Service

Description

The Staffordshire Police, Fire and Crime Commissioner seeks to commission a Staffordshire and Stoke-on-Trent Hate Crime Support Service (Lot A) and an ASB & Mediation Support Service (Lot B) for victims of crime / incidents, regardless of whether the crime / incident has been reported to the police or not. Both services will provide a free, confidential, high-quality service, with victim’s wishes and feelings being at the heart of service delivery. The service will provide timely information, advice, guidance, signposting and one-to-one support to help victims cope and recover from the impact of the crime / incident and the harm they have experienced. Working in partnership with relevant partners / service providers to ensure the development, coordination and delivery of a range of effective victim services will be a key element. Services will commence 1st April 2027. The Commissioner is planning on holding a market engagement day at Staffordshire Police HQ, Conference Room 7, Weston Road, Stafford, ST18 0YY on Friday 17th July 2026. This will include 1-2-1 sessions with individual suppliers, where requested. The aim of the market engagement day will be to examine the proposed specification and answer any questions in relation to the requirement and procurement process, before the formal tender is launched. If you would like to attend this market engagement event please email Eloise Patten, Commercial Business Partner at [email protected]. Interested parties will be asked to provide details about their organisation and to indicate if they wish to book a 1-2-1 session with Commissioners. Suppliers wishing to attend this event should login to, or register as a new supplier on, Proquro e-tendering portal and submit a completed attendance document through the Proquro system expressing an interest, before 14th July 5pm 2026. Please indicate who will be attending with e-mail addresses and if organisations wish to book a 1-2-1 session with Commissioners. Full details about this pre-market engagement can be accessed at https://portal.proquro.co.uk/Suppliers/Tenders/Details?id=1071

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