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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Yorkshire Purchasing Organisation |
| Main Category: | — |
| Procurement Method: | Below threshold - limited competition |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 17 June 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-06b71c |
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Awarded to
| Award status: | Active |
Internal YPO contract for the provision of the organisation's IT Service Desk platform. It delivers the core system used by IT to manage incidents, service requests, change management, user interactions, and service-related workflows. The platform also includes the People Portal, offering end users a central point to log issues, request IT services, access support, and use self service features. The system underpins day to day IT operations, integrations, licensing, bolt ons, and enhanced functionality used across the IT department.
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| 057166-2026 |