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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | Transport for Greater Manchester |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: |
| Pre-tender |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 3 June 2026 |
| Application Deadline: | 30 September 2026 |
| Procurement ID (OCID): | ocds-h6vhtk-06ac0e |
| Notice Reference: | 052163-2026 |
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Transport for Greater Manchester (TfGM) intends to undertake a future procurement to support the development and delivery of a modern customer contact capability. This is expected to include the provision of a cloud-based customer contact platform, supporting multiple communication channels, alongside associated implementation and service support. The future capability is intended to support improved customer experience, operational efficiency, and service delivery across a complex, multi-modal transport environment.
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Pipeline status
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Application Deadline
30 September 2026
118 days left
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