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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | INCOMMUNITIES LIMITED |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £75,000 |
| Release Date: | 28 May 2026 |
| Application Deadline: | 31 March 2026 |
| Contract Start Date: | 31 March 2026 |
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Awarded to
| Award value: | £300,000 |
| Award decision date: | 13 March 2026 |
| Award status: | Active |
The provision of a Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
Published contracts in the last 12 months
6
total contracts
£75k
total value
£75,000
average contract size
Typical categories
Pipeline status
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Application Deadline
31 March 2026
Closed
Estimated Value
£75,000
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Book a free consultation →| Contract End Date: |
| 31 March 2029 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-0e67659c-00ea-4ab0-8a3f-05d89359c473 |
| Notice Reference: | 4c60bef4-a595-4234-a72d-0e900c683e0c-893711 |