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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | National Highways Limited |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
9 February 2026
Closed
Estimated Value
£990,000
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| Release Date: | 23 April 2026 |
| Application Deadline: | 9 February 2026 |
| Contract Start Date: | 23 April 2026 |
| Contract End Date: | 31 March 2029 |
| Contract Duration: | 3.0 years |
| Procurement ID (OCID): | ocds-b5fd17-95302339-35ca-428f-877c-a77acf4b2aca |
| Notice Reference: | b4de0421-3be3-4680-97ee-5318abbc598c-894307 |
View Original Notice
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Awarded to
| Award value: | £990,000 |
| Award decision date: | 22 April 2026 |
| Award status: | Active |
This programme offers National Highways the capability of a relatively quick turnaround research, designed to support and inform tactical customer related operational or policy related decision making. The research undertaken within the UtC programme provides understanding, context, rationale, and recommendations to improve customer service delivery, in alignment to our Customer Service Strategy, KPIs, PIs and Commitments.
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