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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Department for Work and Pensions |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £263,685.28 |
| Release Date: | 10 April 2026 |
| Application Deadline: | 4 February 2026 |
| Contract Start Date: | 5 April 2026 |
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Awarded to
| Award value: | £263,685.28 |
| Award decision date: | 31 March 2026 |
| Award status: | Active |
We require a Zendesk tooling for 25-30 users i.e. Case Managers, Team leaders, SAM resource that enables us within our current MVS to scale up to the numbers that will test the hypothesis that this model should form part of the new PIP Service.
Published contracts in the last 12 months
173
total contracts
£949.1m
total value
£8,707,399
average contract size
Typical categories
FSF Dynamic Purchasing System 2 For the Provision of Work Focused Activities
Department for Work and Pensions · WAC-627437
FSF Dynamic Purchasing System 2 For the Provision of Work Focused Activities
Department for Work and Pensions · WAC-587718
FSF Dynamic Purchasing System 2 For the Provision of Work Focused Activities
Department for Work and Pensions · WAC-564586
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
4 February 2026
Closed
Estimated Value
£263,685.28
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Book a free consultation →| Contract End Date: |
| 5 April 2027 |
| Contract Duration: | 1.0 years |
| Procurement ID (OCID): | ocds-b5fd17-295e39a7-0d1a-4fe1-a267-014fdf2043f0 |
| Notice Reference: | dad3e482-7b4c-4eee-bb38-8ca336494f34-892407 |