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Provision, Configuration, Implementation and Support of a cloud-based Legal Case Management System

WAC ID:579847
IT & DigitalActive14 days left
Source:Find a Tender Service (FTS)
Buyer:Independent Commission for Reconciliation and Information Recovery
Main Category:Services
Procurement Method:Below threshold - open competition
Tender Status:Active
Estimated Value (ex. VAT):£120,000
Estimated Value (inc. VAT):£120,000
Release Date:8 April 2026
Application Deadline:22 April 2026
Enquiry Deadline:17 April 2026
Contract Start Date:30 June 2026 (Estimated)
Contract End Date:30 June 2029 (Estimated)
Contract Duration:3.1 years
Award Criteria:Please note that this competition is not being run as an 'open competition' as stated in the "Procedure" tab. It is being undertaken in two stages: • an initial stage to assess Tenderers’ ability to meet the conditions of participation; and • a subsequent tender stage, with invitations issued only to shortlisted suppliers.
Procurement ID (OCID):ocds-h6vhtk-067e63🔒 BidWriter
Notice Reference:032109-2026🔒 BidWriter

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Contracting Authority

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Organisation

Independent Commission for Reconciliation and Information Recovery

32-36 Great Victoria Street, Belfast, BT27BA

Contact Name:Commercial and Procurement Services
Contact Email:contact@authority.gov.uk
Website:https://procurement.authority.gov.uk
Organisation ID:GB-PPON-XXXX-XXXX

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Award Criteria

Please note that this competition is not being run as an 'open competition' as stated in the "Procedure" tab. It is being undertaken in two stages: • an initial stage to assess Tenderers’ ability to meet the conditions of participation; and • a subsequent tender stage, with invitations issued only to shortlisted suppliers.

Submission Details

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Tender Submission Deadline:22 April 2026
Enquiry Deadline:17 April 2026
Electronic Submission:Yes

Submission Instructions

All submissions must be made via the eTendersNI portal - https://etendersni.gov.uk/...

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Description

The Independent Commission for Reconciliation and Information Recovery seeks a cloud‑based Legal Case Management System (CMS) that supports the creation and storage of template pleadings, and enables production and secure storage of Outlook emails directly within the system. The solution must operate entirely in the cloud with no hardware-based components. Strict delegated access controls are required, permitting system access solely to the CMS supplier as mandated by our service provider, this requirement is absolute and non negotiable. The system must also generate unique matter numbers for each case and incorporate an AI enabled capability to automatically identify and link historic (legacy) emails to the correct matter number.

CPV Classifications10 codes — click to expand
48000000Software package and information systems
48311000Software package and information systems
48311100Software package and information systems
48422000Software package and information systems
48517000Software package and information systems
72000000IT services: consulting, software development, Internet and support
72200000IT services: consulting, software development, Internet and support
72212311IT services: consulting, software development, Internet and support
72300000IT services: consulting, software development, Internet and support
72416000IT services: consulting, software development, Internet and support

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Application Deadline

22 April 2026

14 days left

Estimated Value

£120,000

WAC Reference

WAC-579847

Updated daily

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