Customer Research Services Framework
| Source: | Find a Tender Service (FTS) |
| Buyer: | Southern Water Services Limited |
| Main Category: | Services |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Active |
| Estimated Value (ex. VAT): | £4,500,000 |
| Estimated Value (inc. VAT): | £5,400,000 |
| Release Date: | 2 April 2026 |
| Application Deadline: | 5 May 2026 |
| Enquiry Deadline: | 14 April 2026 |
| Contract Start Date: | 30 August 2026 (Estimated) |
| Contract End Date: | 30 August 2030 (Estimated) |
| Contract Duration: | 4.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-058236🔒 BidWriter |
| Notice Reference: | 030925-2026🔒 BidWriter |
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Description
SWS intends to establish a framework panel whom have the expertise to support the company's objectives. The objective of this tender is to select suppliers to provide customer research services across Southern Water’s requirements. In responding to this tender, you are confirming you are able to undertake the full suite of services, as set out in Tender associated schedules and documents. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive).
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Application Deadline
5 May 2026
26 days left
Estimated Value
£4,500,000
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