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Port of Dover - Dover System Efficiency Review

WAC ID:571981
Public SectorActiveClosed
Source:Find a Tender Service (FTS)
Buyer:Dover Harbour Board
Main Category:Services
Procurement Method:Below threshold - open competition
Tender Status:Active
Estimated Value (ex. VAT):Not specified
Release Date:20 March 2026
Application Deadline:10 April 2026
Contract Start Date:30 April 2026 (Estimated)
Contract End Date:1 May 2028 (Estimated)
Contract Duration:2.0 years
Award Criteria:70% Technical 30% Commercial Further details are included within the tender documentation.
Procurement ID (OCID):ocds-h6vhtk-067005🔒 BidWriter
Notice Reference:025622-2026🔒 BidWriter

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Contracting Authority

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Organisation

Dover Harbour Board

Harbour House, Marine Parade, Dover, CT17 9BU

Contact Name:Commercial and Procurement Services
Contact Email:contact@authority.gov.uk
Website:https://procurement.authority.gov.uk
Organisation ID:GB-PPON-XXXX-XXXX

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Award Criteria

70% Technical 30% Commercial Further details are included within the tender documentation.

Submission Details

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Tender Submission Deadline:10 April 2026
Electronic Submission:Yes

Submission Instructions

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Description

The Port of Dover is Europe’s busiest ferry port, handling £144 billion of trade, 33% of the UK’s trade in goods. The harbour was entrusted to a board chaired by the Lord Warden of the Cinque Ports by royal charter of 1606. This board was reconstituted by Act of Parliament in 1861 and renamed Dover Harbour Board (“DHB”). DHB’s role is to administer, maintain and improve the harbour of Dover, so that the port is open to everyone who wishes to load or unload cargo or to embark or disembark passengers. The Port of Dover is a Trust port, DHB is a statutory corporation rather than a registered company, it has no shareholders and is accountable instead to a broad range of stakeholders. The Board is responsible for the effective strategic direction and control of the business and in order to discharge that responsibility properly, it strives to achieve best practice in corporate governance within the boundaries of an entity which is not listed. To ensure that the business is run in a responsible manner it is committed to the principles of openness, transparency and accountability. The Board continues to follow the “Ports Good Governance Guidance”, issued by the Department for Transport in March 2018, and has identified further good practice in the UK Corporate Governance Code as published in updated form by the Financial Reporting Council during the year. The legal duties, powers and obligations of the Board are derived from national legislation, its own acts of Parliament and a variety of statutory instruments relating to the operation of ports. The business does not have shareholders. Nevertheless, the Board is accountable to its stakeholders for the performance of its duties and it encourages regular dialogue with its different groups of them in the furtherance of its objectives. The DHB group currently comprises Dover Harbour Board, Port of Dover Cargo Limited (10333520), Core Operational and Services Team Limited (11209566), Dover Developments Limited (09206042), Dover Waterfront Limited (09437228) (dormant) and Port of Dover Limited (07087839) (dormant). All subsidiary companies are 100% owned. DHB wishes to appoint a service provider to identify inefficiencies that exist in the system and implement solutions that will support network / short straits growth, improve the travellers’ experience and ultimately reduce cost per unit

CPV Classifications7 codes — click to expand
72221000IT services: consulting, software development, Internet and support
79400000Business services: law, marketing, consulting, recruitment, printing and security
79410000Business services: law, marketing, consulting, recruitment, printing and security
79411100Business services: law, marketing, consulting, recruitment, printing and security
79900000Business services: law, marketing, consulting, recruitment, printing and security
79990000Business services: law, marketing, consulting, recruitment, printing and security
79996000Business services: law, marketing, consulting, recruitment, printing and security

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Application Deadline

10 April 2026

Closed

WAC Reference

WAC-571981

Updated daily

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