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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | NHS Business Services Authority |
| Main Category: | Services |
| Procurement Method: | Direct award |
| Method Rationale: | Direct Award Procedure: This procurement exercise is a direct award procedure in accordance with the Procurement Act 2023, Section 41(1)(a). The direct award justification applicable to this contract is Schedule 5, s.6 (single supplier for technical reasons). The proposed supplier possesses unique technical knowledge of NHSBSA’s pension scheme data structures, historical McCloud calculations, behaviour of the NHS Pensions bespoke Compendia pensions administration system, ways of working and the operational case management process that has evolved over the past year of live delivery of a previously unknown workstream. This expertise underpins the manual calculation of alternate benefits, which relies on bespoke logic validated through prior case processing. McCloud remedy obligations are set in primary legislation, requiring NHSBSA to issue RSS within specific timeframes. Delay would cause financial detriment for scheme members, who would remain in an incorrect benefits position longer. This would also result in increased interest liabilities payable by the scheme to affected members. The existing service was procured via a framework agreement that is no longer a procurement option due to its expiry. There is a lack of alternative viable frameworks to cover the specific work required that NHSBSA are able to utilise. This also means that the authority cannot use accelerated call‑off procedures and must therefore rely on Section 41 to make a direct award for this one-off contract. |
All 3 notices for this procurement, oldest first.
McCloud RSS Administration Service Continuation
McCloud RSS Administration Service Continuation
McCloud RSS Administration Service Continuation
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Awarded to
| Award value: | £6,500,000 |
| Award status: | Pending |
The scope of this contract covers pensions administration support services to process manual benefits calculations relating to the McCloud Judgement. These calculations will allow NHSBSA to produce a Remediable Service Statement (RSS). NHS Pensions has statutory obligations to communicate RSS's to its members, allowing them to make an informed decision as to whether to remain on current pension benefits or elect to receive the alternative benefits now available to them under McCloud. This contract is a continuation of existing the RSS administration service. Due to NHS Pensions' committed timelines, a break in delivery of the service is not possible. The NHSBSA plans to carry out multiple competitive procurement exercises to put in place additional contracts of a similar nature to deliver parts of the required McCloud work. As previously stated, a break in delivery of the service is not a possibility. Hence, this contract will run in parallel whilst the competitive procurement processes are undertaken. Additional Notices relevant to these procurement processes have been published recently and can be located at the following URLs: (i) https://www.find-tender.service.gov.uk/Notice/024151-2026 (ii) https://www.find-tender.service.gov.uk/Notice/024031-2026.
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Book a free consultation →| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 20 March 2026 |
| Application Deadline: | — |
| Contract Start Date: | — |
| Contract End Date: | — |
| Contract Duration: | NaN years |
| Procurement ID (OCID): | ocds-h6vhtk-0670a2 |
| Notice Reference: | 025904-2026 |