Issues Management Societal Issue Planning and Scenario

Award outcome

Description

Sodali & Co Limited will support Orbit in the role of strategic communications advisers to provide the following scope of services relating to the planning and implementation of an issues management workshop: Stage one: • Creation of a corporate positioning statement that aligns with Orbit's vision • A working session for Orbit and Sodali in London to: o Review Orbit's business continuity plans (high level) and share lessons learnt from Perry St o Discuss and agree potential issues scenarios (incident-based e.g. social media post/ rumour inciting hate, similar to Perry Street; a riot; incident requiring lockdown; health and safety incident such as a fire etc.) o Discuss how Orbit would respond (operationally and reputationally) based on its existing business continuity plans • The Sodali team to then work these findings up into a workshop to be held at Orbit's office in Coventry with its communications and Silver IMT teams to discuss how the company would respond • The output from this session would then be developed into two workstreams: the creation of a specific section for Orbit's Issues Management Procedure (communications focused but with operational considerations), and recommendations for the various teams to implement Stage two: • Sodali to help design and run a scenario day with Silver IMT to test that the learnings have been factored into internal plans and to identify any gaps

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