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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | OFCOM |
| Main Category: | Services |
| Procurement Method: | Other - Mini Competition via Ofcom Market Research Framework Agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £49,300 |
| Release Date: | 11 March 2026 |
| Application Deadline: | 1 December 2025 |
| Contract Start Date: | 23 January 2026 |
| Contract End Date: | 5 May 2026 |
| Contract Duration: | 3 months |
| Procurement ID (OCID): | ocds-b5fd17-5936c57a-7ead-426e-8eea-97ae6ce92ade |
| Notice Reference: | 2d9e7ec6-488f-4494-8ef0-f7783b0b1c6a-888074 |
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £49,300 |
| Award decision date: | 8 January 2026 |
| Award status: | Active |
Research to understand recent consumer experience of moving home and interacting with telecoms and postal providers, focusing on fairness , service continuity, and challenges during transitions such as switching providers, upgrading/downgrading services, or encountering digital transformations (migrating from PSTN to IP networks, or to an area with different infrastructure or connectivity challenges).
Published contracts in the last 12 months
50
total contracts
£7.1m
total value
£153,753
average contract size
Typical categories
Pipeline status
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Application Deadline
1 December 2025
Closed
Estimated Value
£49,300
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