Ticketer Operating and licence fees

Award outcome

Description

The purpose of this contract is to procure ongoing licence fees for the Ticketer electronic ticketing devices already purchased and deployed across the public transport network. These licence fees are essential to maintain the operational functionality of the devices, enabling them to process ticket sales, read and validate concessionary fare cards, and ensure secure and compliant handling of passenger transactions. The licences also support the continued transmission of ticketing and operational data to the Bus Open Data Service (BODS), a statutory requirement for service transparency and compliance. Without these licences, the devices would be unable to perform critical functions, impacting revenue collection, concessionary reimbursement, and statutory data reporting obligations. This contract ensures the continued, uninterrupted operation of the existing ticketing infrastructure by funding the necessary software licences and associated support services.

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