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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | TRANSPORT FOR LONDON |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £11,500,000 |
| Release Date: | 27 February 2026 |
| Application Deadline: | 30 September 2024 |
| Contract Start Date: | 31 July 2025 |
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Awarded to
| Award value: | £11,500,000 |
| Award decision date: | 15 May 2025 |
| Award status: | Active |
Awarded contract for the provision of Contact Handling Services, including a proportion of both telephony and written correspondence, for Transport for London's Oyster Card scheme.
Published contracts in the last 12 months
77
total contracts
£694.8m
total value
£10,856,265
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Pipeline status
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Application Deadline
30 September 2024
Closed
Estimated Value
£11,500,000
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Book a free consultation →| Contract End Date: |
| 31 July 2029 |
| Contract Duration: | 4.1 years |
| Procurement ID (OCID): | ocds-b5fd17-91d84afc-184f-47f3-9023-215af3c78bac |
| Notice Reference: | 099f7c25-2a21-4b55-a115-2fa6c6d0a71c-885643 |