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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | City of Bradford Metropolitan District Council |
| Main Category: | Services |
| Procurement Method: | Below threshold - without competition |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 27 February 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-065e6d |
All 3 notices for this procurement, oldest first.
SaaS Respond - Annual Licence, Support and Maintenance
SaaS Respond - Annual Licence, Support and Maintenance
SaaS Respond - Annual Licence, Support and Maintenance
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Awarded to
| Award status: | Active |
This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions.
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| 017989-2026 |