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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Business Services Organisation ITS |
| Main Category: | Services |
| Procurement Method: | Direct award |
| Method Rationale: | Due to the essential services enabled by the NHAIS system (GP Registrations across Northern Ireland and Cervical Screening) continued support is still required until a replacement has been implemented. NHAIS will be replaced in Phase 2 of the NIDIS Programme. This is not expected to be in place until May 2026 at the earliest, so provision is being sought until end of March 2027, with 2 optional 1 year extensions, to provide contingency. There is currently no date set for a replacement for the Cervical Screening service so contingency is being sought to mitigate for this. Support for NHAIS was managed by NHS England until 2020 when NHAIS was set to be decomissioned across the UK. At this time support for NHAIS in NI was haned to Dedalus, which involved a knowledge transfer. As such, Dedalus are currently the only supplier that are in a position to provide this support. |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 26 February 2026 |
| Application Deadline: | — |
| Contract Start Date: | — |
| Contract End Date: | — |
| Contract Duration: | NaN years |
| Procurement ID (OCID): | ocds-h6vhtk-065d79 |
| Notice Reference: | 017542-2026 |
All 3 notices for this procurement, oldest first.
NHAIS maintenance and Support
NHAIS Maintenance and Support
NHAIS Maintenance and Support
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Awarded to
| Award value: | £700,000 |
| Award status: | Pending |
NHAIS (National Health Application and Infrastructure Services) is a national registration system, with the NI NHAIS system recording all patients registered with GP practices, patient transfers, patient deductions, register GPS, maintain GP practice lists, make GP payments, the production of medical cards and provides selection of patients for participation in screening (AAA, Bowel, Breast and Cervical), in Northern Ireland. The NHAIS application requires 3rd party maintenance and support, and this is currently provided by Dedalus through an annual Service Level Agreement. Dedalus took over support from DXC in 2020 and continue to provide that support. Whilst NHAIS is a relatively stable system, as the core registration and management system it provides critical functionality that underpins, supports, and enables the delivery of Health and Social Care services across all sectors of the HSCNI. The criticality of the NHAIS functionality dictates that the NHAIS services cannot be provided without the insurance of having 3rd party support arrangements in place. As such, there is a requirement to ensure continued support to provide a level of insurance for the continued delivery of the NHAIS service from 1st of April 2026.
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