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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Dorset Council |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £321,000 |
| Release Date: | 23 February 2026 |
| Application Deadline: | 30 November 2025 |
| Contract Start Date: | 26 December 2025 |
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Awarded to
| Award value: | £321,000 |
| Award decision date: | 19 December 2025 |
| Award status: | Active |
Call-off from G-Cloud 14 framework. Engage Chatbot/Virtual Assistant (Service ID 427098412558827) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 765780190637105) Contract period - 2 years with option for additional 1-year extension.
Published contracts in the last 12 months
62
total contracts
£739.0m
total value
£21,734,308
average contract size
Typical categories
Pipeline status
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Application Deadline
30 November 2025
Closed
Estimated Value
£321,000
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Book a free consultation →| Contract End Date: |
| 25 December 2028 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-060efa4f-c8b5-43db-ab1d-6f55ff8400a8 |
| Notice Reference: | 16ebb498-8a61-4de3-94d0-d36fbcd75b39-885391 |