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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | YORKSHIRE WATER SERVICES LIMITED |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £3,000,000 |
| Estimated Value (inc. VAT): | £3,000,000 |
| Release Date: | 16 February 2026 |
| Application Deadline: | 16 March 2026 |
| Contract Start Date: | 31 August 2026 |
| Contract End Date: | 31 August 2028 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-h6vhtk-065527 |
| Notice Reference: | 013939-2026 |
All 3 notices for this procurement, oldest first.
CM3419 Customer Insights
CM3419 Customer Insights
CM3419 Customer Insights
View Original Notice
Access the full notice on the official portal
Awarded to (8 suppliers)
| Award value: | £3,000,000 |
| Award decision date: | 6 August 2026 |
| Award status: | Active |
This Preliminary Market Engagement (UK2) notice is being issued to inform the market that Yorkshire Water Services Limited is undertaking early engagement with suppliers to support the development of the sourcing strategy for a Customer Insights Framework. The purpose of this engagement is to better understand current market capability, innovation, delivery models, commercial approaches, and best practice in the provision of customer insights services and solutions. This may include, but is not limited to, data analytics, research methodologies, insight generation, technology platforms, and associated advisory services. The information gathered through this engagement will help shape the proposed scope, structure, lotting strategy (if applicable), commercial model, and procurement approach. It will also inform decisions regarding contract duration, evaluation criteria, and potential routes to market. This exercise is for information-gathering purposes only and does not constitute a call for competition. Participation in this engagement will not provide any advantage or disadvantage in any subsequent procurement process. Suppliers interested in contributing to this market engagement are invited to express their interest in accordance with the instructions set out in this notice.
Published contracts in the last 12 months
134
total contracts
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total value
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Typical categories
Pipeline status
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Application Deadline
16 March 2026
Closed
Estimated Value
£3,000,000
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