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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | Lewisham and Greenwich NHS Trust |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Pre-tender |
| Estimated Value (ex. VAT): | £271,975 |
| Estimated Value (inc. VAT): | £326,370 |
| Release Date: | 9 February 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-064ab9 |
| Notice Reference: | 011201-2026 |
All 3 notices for this procurement, oldest first.
Provision of NHS Friends and Family Test Solution
Provision of NHS Friends and Family Test Solution
Provision of NHS Friends and Family Test Solution
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The Authority is seeking a provider to deliver an NHS Friends and Family Test (FFT) patient experience feedback solution. The FFT project aims to procure a modern, NHS‑compliant and innovative system that enables enhanced digital and multi‑channel feedback collection, automated analysis, robust reporting, and seamless integration with existing Trust systems. This project seeks to improve current cost levels while significantly enhancing usability, scalability, accessibility, and reporting efficiency. The solution must fully align with NHS England reporting standards, digital transformation objectives, and NHS data governance requirements.
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