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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Eastlight Community Homes |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 2 February 2026 |
| Application Deadline: | — |
| Contract Start Date: | — |
| Contract End Date: |
All 2 notices for this procurement, oldest first.
Warden Alarm Response
EAST0779 - Provision of Warden Alarm Response Services
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Awarded to
| Award value: | £82,854 |
| Award decision date: | — |
| Award status: | Pending |
Eastlight is seeking to appoint a suitably qualified and experienced service provider to deliver a comprehensive 24‑hour Support Alarm Call Handling Service. The successful partner will be responsible for delivering a responsive, reliable, and customer‑focused call monitoring and escalation service to support Eastlight residents who use our alarm, telecare, or emergency call devices. The contract will run for an initial period of three (3) years, commencing on or around 1 July 2025. Eastlight reserves the right to extend the contract by up to two (2) additional periods of twelve (12) months each, subject to mutual agreement and satisfactory performance.
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| Contract Duration: | NaN years |
| Procurement ID (OCID): | ocds-h6vhtk-050664 |
| Notice Reference: | 009080-2026 |