Home ContractsContact Centre 2026

Contact Centre 2026

WAC ID:545836

Local GovernmentTender noticeClosed2023/54

Source:	Find a Tender Service (FTS)
Notice Type:	Tender notice
Buyer:	Oxford City Council
Main Category:	Services
Procurement Method:	Competitive flexible procedure
Tender Status:	Closed
Estimated Value (ex. VAT):	£310,000
Estimated Value (inc. VAT):	£372,000
Release Date:	26 January 2026
Application Deadline:	26 February 2026

Procurement timeline

All 4 notices for this procurement, oldest first.

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UK4Tender notice· 26 Jan 2026Viewing
Contact Centre 2026
Tender update· 3 Feb 2026
Contact Centre 2026
Tender update· 4 Feb 2026
Contact Centre 2026
UK7Contract details notice· 22 May 2026
Contact Centre 2026

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Contracting Authority

Organisation

Oxford City Council

Oxford Town Hall, St Aldates, Oxford, OX1 1BX

Submission Details

Description

Cloud-based contact centre

CPV Classifications3 codes — click to expand

32543000Radio, television, communication, telecommunication equipment

32551200Radio, television, communication, telecommunication equipment

79512000Business services: law, marketing, consulting, recruitment, printing and security

Links & Documents

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Original notice

View the published notice on Find a Tender Service (FTS).

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Document pack· 1 file

Submission Portal or Information

Apply online

About Oxford City Council

Published contracts in the last 12 months

220

total contracts

£220.4m

total value

£4,790,488

average contract size

Typical categories

Recreational, cultural and sporting servicesBusiness services: law, marketing, consulting, recruitment, printing and securityRadio, television, communication, telecommunication equipment

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Application Deadline

26 February 2026

Closed

Estimated Value

£310,000

WAC Reference

WAC-545836

Updated daily

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