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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | The Police and Crime Commissioner for Avon & Somerset |
| Main Category: | Services |
| Procurement Method: | Direct award |
| Method Rationale: | The Contracting Authority now needs to renew its NicheRMS Support and Maintenance contract. Niche Technology UK as the Software Developer owns the intellectual property rights to NicheRMS. A direct award is therefore justified under the Procurement Act 2023 Schedule 5, para 5: The following conditions are met in relation to the public contract- (a) due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and (b) there are no reasonable alternatives to those goods, services or works. |
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Book a free consultation →| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 19 January 2026 |
| Application Deadline: | — |
| Contract Start Date: | — |
| Contract End Date: | 23 February 2031 |
| Contract Duration: | NaN years |
| Procurement ID (OCID): | ocds-h6vhtk-060853 |
| Notice Reference: | 004179-2026 |
All 3 notices for this procurement, oldest first.
NicheRMS Support and Maintenance
NicheRMS Support and Maintenance
NicheRMS Support and Maintenance
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Awarded to
| Award status: | Pending |
The Contracting Authority has previously procured Police Records Management System (NicheRMS) licences for its policing operations. NicheRMS provides a fully integrated records management system for the police management of crime incidents, non crime incidents, intelligence, custodial processes, case file preparation and property, including tasking and workflow functionality. The Contracting Authority now needs to renew its NicheRMS Support and Maintenance contract. The support and maintenance contract is essential for the continued use of NicheRMS as it ensures that it remains functional, secure, and aligned with evolving user needs.
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