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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | The Swaythling Housing Society Ltd (Trading as Abri) |
| Main Category: | Services |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £180,000 |
| Estimated Value (inc. VAT): | £180,000 |
| Release Date: | 19 January 2026 |
| Application Deadline: | 13 February 2026 |
| Enquiry Deadline: | 2 February 2026 |
| Contract Start Date: | 31 March 2026 (Estimated) |
| Contract End Date: | 1 April 2027 (Estimated) |
| Contract Duration: | 1.0 years |
| Procurement ID (OCID): | ocds-h6vhtk-0608e3 |
| Notice Reference: | 004412-2026 |
All 3 notices for this procurement, oldest first.
Customer Journey Mapping Project
Customer Journey Mapping Project
Customer Journey Mapping Project
View Original Notice
Access the full notice on the official portal
Awarded to
| Award status: | Active |
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need. A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two. With clear realistic and actionable plans to close those gaps to inform future practice.
Document pack· 1 file
Published contracts in the last 12 months
32
total contracts
£547.0m
total value
£32,179,068
average contract size
Typical categories
Household Support
The Swaythling Housing Society Ltd (Trading as Abri) · WAC-615988
PROVISION OF HOUSING FINANCE AND HR SOLUTION
The Swaythling Housing Society Ltd (Trading as Abri) · WAC-609627
Framework for Cyclical Decoration services - 2026/2030
The Swaythling Housing Society Ltd (Trading as Abri) · WAC-607700
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
13 February 2026
Closed
Estimated Value
£180,000
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