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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | NHS England |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £400,000 |
| Estimated Value (inc. VAT): | £480,000 |
| Release Date: | 15 January 2026 |
| Application Deadline: | 9 February 2026 |
| Enquiry Deadline: | 27 January 2026 |
| Procurement ID (OCID): | ocds-h6vhtk-0568b7 |
| Notice Reference: | 003565-2026 |
All 5 notices for this procurement, oldest first.
Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
View Original Notice
Access the full notice on the official portal
Awarded to
| Award status: | Active |
In line with the 10YHP three shifts, Quality Strategy, and evolving digital capabilities, we are seeking approval to spend £400,000 in financial year 25/26 to commission work to scope and design a future state and possible implementation road map for the system wide collection, analysis and presentation of feedback from people using the NHS. The programme ‘Future of patient feedback: a roadmap for measurement and improvement’ will set out options for the design of a sustainable and holistic insight system, with ambitions of enabling utility of experience data in different forms, freeing up capacity to make improvements to quality, and to ensure that we are measuring what matters through easily navigable and inclusive feedback routes. The programme will explore digital capabilities offered by the NHS App and FDP to allow optimal capture and utility of care experiences.
Document pack· 1 file
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Application Deadline
9 February 2026
Closed
Estimated Value
£400,000
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