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Provision to renew the existing eTVD and mobile ticket scanning app

WAC ID:535777

Private SectorAward noticeClosed32014L0025

Source:	Find a Tender Service (FTS)
Notice Type:	Award notice
Buyer:	WEST MIDLANDS TRAINS LIMITED
Main Category:	Services
Procurement Method:	Negotiated without publication of a contract notice
Method Rationale:	West Midland Trains is in the process of transferring from private sector ownership to public sector ownership under the Department for Transport. As part of this transition , responsibility of the existing contract for ticket validation database and ticketscanning app must continue without interruption to ensure operational continuity and compliance with statutory and regulatory obligations. There is insufficient time to design, advertise, run, evaluate and award a compliant procurement procedure prior to the transfer date (February 1st 2026). The authority is not permitted to let new contracts during the transition period but is permitted to make a direct award to ensure continuity. The authority considers that the proposed direct award is justified under Regulation 15 of the Utilities Contracts Regulations 2016. the circumstances giving rise to the urgency are: * the transfer from private to public ownership, which constitutes an exceptional and time critical event. *the urgency was not caused by West Midland Trains actions or inaction and could not reasonably have been mitigated through advance planning within the available timeframe. West Midland Trains therefore consider the conditions for a direct award under Regulation 15 of the Utilities Contracts Regulations 2016 are met, and that publication of this transparency notice under Regulation 16 is appropriate to ensure openness and compliance with procurement law

Award outcome

Award status:

Active

Contracting Authority

Organisation

WEST MIDLANDS TRAINS LIMITED

2nd Floor St Andrew's House, London, EC4A3AG

Description

This is a renewal of the existing electronic Ticket Validation Database (eTVD) and mobile ticket scanning app offered by The Ticket Keeper Limited. This provides essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and enables our staff on trains and at gatelines to be able to scan tickets using a handheld scanner / app on their phone. Almost two-third of journeys on LN&WMR are fulfilled to barcode tickets. This will extend the coverage by 12 months from February 2026 to January 2027 calendar months.

CPV Classifications1 code — click to expand

72230000IT services: consulting, software development, Internet and support

Links & Documents

Original notice

View the published notice on Find a Tender Service (FTS).

View original notice

About WEST MIDLANDS TRAINS LIMITED

Published contracts in the last 12 months

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Typical categories

Transport equipment and auxiliary products to transportationIT services: consulting, software development, Internet and supportTransport services

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WAC Reference

WAC-535777

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