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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Consumer Council for Water |
| Main Category: | Services |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 7 November 2025 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-0506ed |
All 6 notices for this procurement, oldest first.
Tender for the Establishment and Management of Water Industry Consumer Panels in England and Wales
Tender for the Establishment and Management of Water Industry Consumer Panels in England and Wales
Tender for the Establishment and Management of Water Industry Consumer Panels in England and Wales
Tender for the Establishment and Management of Water Industry Consumer Panels in England and Wales
Establishment Management and Operation of Water Industry Consumer Panels
Establishment and Management of Water Industry Consumer Panels in England and Wales
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Awarded to
| Award status: | Active |
CCW intends to appoint a Supplier to establish, manage and operate 16 independent water industry consumer panels across England and Wales; one panel for each water company in accordance with the Water (Special Measures) Act 2025 . These panels will consist of domestic water and wastewater consumers. They will be used to provide regular feedback on the performance of water companies and other issues of concern to water consumers such as value for money, billing, environmental concerns and support for vulnerable consumers. The panels will engender an understanding of consumer's views on issues of concern to domestic water consumers and identify service improvements consumers want from water companies.
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| 072154-2025 |