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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | The Borough Council of Calderdale |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 5 November 2025 |
| Application Deadline: | — |
| Contract Start Date: | — |
All 3 notices for this procurement, oldest first.
Community Alarms and Mobile Response Service for adults
Community Alarms and Mobile Response Service
Community Alarms & Mobile Response Service
View Original Notice
Access the full notice on the official portal
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Awarded to
| Award value: | £7,611,424 |
| Award decision date: | — |
| Award status: | Pending |
This Service covers the provision of a community alarm and mobile response service; comprising of community alarm installations, call monitoring centre, mobile response and, where required, installation, repair, maintenance and decommission of community alarms, telecare/assistive technology, smoke detector and carbon monoxide detectors in Service Users’ homes across the Borough of Calderdale. The Provider will work to and meet industry standards as a minimum. The Provider will ensure that a person-centred approach is undertaken at all times. The Provider will ensure that the Service delivered is innovative and creative both in terms of direct delivery and inworking in partnership, as required. The Service will provide: Installation of all Council owned care alarms and linked peripheral equipment, Monitoring of all activations / calls received at the Alarm Response Centre from the care alarms, linked peripheral equipment and GPS devices, Responding to all activations / calls received from the care alarms, linked peripheral equipment and GPS devices where it is deemed that help or support is needed on the ground. Installation, repair, maintenance and decommission of community alarms, telecare/assistive technology, smoke detector and carbon monoxide detectors in Service Users’ homes across the Borough of Calderdale Introduce a ‘Family First’ response model for all new customers with a plan to transfer all current customers to the ‘Family First’ model within 12 months. The Provider is required to approach the delivery of this Service in a proactive manner where Provider Staff will utilise their skills and expertise in responding in the most effective way to the needs of Service Users. This may mean doing the ‘little things’ for Service Users that will prevent more formal intervention. Please note this is a Social Care service not a security service.
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Book a free consultation →| Contract End Date: |
| 31 March 2031 |
| Contract Duration: | NaN years |
| Procurement ID (OCID): | ocds-h6vhtk-0518d6 |
| Notice Reference: | 071361-2025 |