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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | IRWELL VALLEY HOUSING ASSOCIATION LIMITED |
| Main Category: | Services |
| Procurement Method: | Direct award |
| Method Rationale: | The contract is being directly awarded under Section 41, relying on the justification set out in Schedule 5, Paragraph 1/2 (Technical reasons/Exclusive rights). This is justified because Alertacall Ltd is the exclusive provider of the "Housing Proactive" system, which holds a unique and essential feature-set (proactive daily contact, higher management needs assistance) and is the only system approved as UK Housing Benefit eligible, meaning no reasonable substitute exists or alternative provider is available due to these technical/exclusive requirements. |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: |
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Awarded to
| Award status: | Pending |
Housing management system based upon proactive daily contact Irwell Valley Homes intends to enter into contract, eight working days following transmission of this notice with Alertacall Ltd for the provision of Housing Proactive a housing management system based around proactive daily contact with tenants which will be used to assist with the management of dwellings in which there are tenants with higher housing management needs being the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Schedule 5, Paragraph 1 / 2 Procurement Act 2023. The contract period will be 156 weeks with unilateral right to extend for one further period not exceeding 52 weeks.
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Book a free consultation →| 28 October 2025 |
| Application Deadline: | — |
| Contract Start Date: | — |
| Contract End Date: | 9 November 2028 |
| Contract Duration: | NaN years |
| Procurement ID (OCID): | ocds-h6vhtk-05d57b |
| Notice Reference: | 069055-2025 |