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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | Tower Hamlets |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
17 November 2025
Closed
Estimated Value
£7,424,000
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| Estimated Value (inc. VAT): | £9,280,000 |
| Release Date: | 17 October 2025 |
| Application Deadline: | 17 November 2025 |
| Procurement ID (OCID): | ocds-h6vhtk-056172 |
| Notice Reference: | 066252-2025 |
All 4 notices for this procurement, oldest first.
CO6129 Women's Safety & Support Service
HAC6053 Core Rough Sleeping Services Lots 1 and 2
HAC6053 Rough Sleeping Core Contracts
CO6129 Women's Safety and Support Service
View Original Notice
Access the full notice on the official portal
Awarded to
| Award status: | Active |
This project aims to provide specialist services to support people rough sleeping in Tower Hamlets. Rough sleeping remains a complex social challenge within Tower Hamlets, across London and indeed nationally. Available data indicates figures will continue to rise locally, with demand for services meaning people spend longer on the streets. This increases risks of harm to individuals and communities through anti-social behaviour, complex safeguarding concerns, public health matters and violence. It is therefore essential to have responsive, assertive and professional support services which are strategically aligned with the borough’s aim to make rough sleeping rare, brief and non-recurrent, as outlined in the new Homelessness and Rough Sleeping Strategy 2024-29. These services will lead the efforts to drive down rough sleeping and ensure people do not return to the streets once accommodated. The estimated value of this contract is subject to funding approval. Lot 1 EROS Lot 2 Advice Support Services
The London Borough of Tower Hamlets (LBTH) is driven by the vision of positively improving the quality of life of vulnerable socially excluded people. They are committed to ensure that rough sleeping is prevented wherever possible and, where it cannot be prevented, it is rare, brief and non-recurring. For over 20 years, the council has commissioned a rough sleeping street outreach service. During this time, thousands of individuals have been identified, assessed, and supported through tailored action plans. The service has successfully achieved many move from the streets into temporary or permanent accommodation, while working with partners to ensure that clients sustain their homes and have opportunities to improve their health and well-being. This document is the specification for the delivery of an Enhanced Rough Sleeping Outreach Service (EROS) in London Borough of Tower Hamlets. The overarching aim of the Service is to support individuals who are rough sleeping in Tower Hamlets by responding to alerts of new rough sleepers, conducting assessments, and providing casework that engages both statutory and non-statutory services to ensure a holistic response to client needs. This is with the aim of supporting individuals to access suitable and appropriate accommodation and move them away from rough sleeping for good. This specification shall form part of the legal basis for the provision of the service for the contractual period of 4 years. It describes in detail the services to be delivered. It sets out the principles, requirements, activities, outcomes and monitoring for the Service that are expected to be achieved over the Service contract period. It is expected that services will be subject to review, change and innovate over the course of their delivery. The successful bidder shall need to commence the new service 01st April 2026.
The London Borough of Tower Hamlets (LBTH) is driven by the vision of positively improving the quality of life of vulnerable socially excluded people. They are committed to ensure that rough sleeping is prevented wherever possible and, where it cannot be prevented, it is rare, brief and non-recurring. The council has commissioned a form of an Advice and Support Service, aimed at supporting individuals sleeping rough and those at risk of rough sleeping, for over 15 years. Previously it has been incorporated into a broader resource centre model, but this contract is now solely for the Advice and Support element. The Advice and Support Service, which must be delivered from an inclusive and appropriate building, is an assessment and referral service with a specific focus on achieving accommodation and reconnection outcomes. It also connects people sleeping rough with physical and mental health care, substance use treatment, harm reduction services, employment opportunities, and peer mentoring.
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